I am on my third project with foam it green. I like the simplicity of it, the color blending to make it green, it alerts you quickly if something is wrong with the blending so you don't waste alot of valuable material. Follow the instructions closely, put in the prep time and you will have no issues. It seems most people's negative comments have to do with not following instructions or guidelines. It is about as close to point and shoot as you can get but there are still some essential details that need attention. The only complaint I have is the fragility of the gun, last project I cracked one on accident but luckily needed two kits to finish the project so I had a back up, but I was more careful to gently lay the gun down between applications.
If your foam pulled away just a little bit, Jamie, and they were able to fix it with just a little bit of touching up, then it wasn't as bad as the house where I saw this problem. As the last photo above shows, it had pulled away significantly from the studs and rafters, and it was all over the house. This was closed cell foam, and interestingly, it didn't pull away from the horizontal framing members, just the vertical and sloped ones. They did some touch up, but that wasn't enough. I don't know how this one ended up getting resolved. I think maybe the contractor came back and sprayed cellulose on top of the foam.